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Ecommerce
The chatbot answers questions about products, delivery and returns, recommends options and directs customers to a product page or checkout.
Use cases
One chatbot, adapted to different customer journeys
Easybook is designed for businesses whose customers need an answer before they buy, book an appointment or get in touch. Instead of separate industry pages, the use cases are brought together in one clear overview.
Typical situations
Provide the information first, then a clear next step
The use cases differ, but the underlying problem is the same: customers look for information, compare options and need help just before making a decision.
Appointments and services
Customers get help choosing a service and find pricing and practical information before booking an appointment or making an enquiry.
Sales leads
The chatbot asks about the customer's needs and timeframe and collects contact details, giving sales better information for follow-up.
Estate agencies
Visitors can ask about properties, areas and viewings. The chatbot directs them to the right property or enquiry route.
Mobility and vehicle sales
The chatbot can answer questions about vehicles, finance and test drives, then direct customers to the right salesperson.
Travel and leisure
Customers quickly receive information about availability, booking terms, timetables and whether a service suits their needs.
FAQ
Frequently asked questions
How is the chatbot adapted to different purposes?
The chatbot is configured with your company's content, processes and goals. This allows it to serve customers in a way that fits your business.
Can the chatbot recommend products?
Yes. Once product information and suitable boundaries are in place, the chatbot can help customers find the right option.
Next step
Where would AI help your customers most?
During the demo, we will identify where a chatbot could add the most value to your current customer journey.
Book a demo