Easybook is now an official Shopify partner, and the app is available directly from the Shopify App Store.
What happened
Easybook has until now been available as a solution installed on websites. Starting in April 2026, the app is also available on the Shopify App Store, meaning that Shopify store owners can install it directly from the admin panel without separate technical configuration. At the same time, Easybook received official Shopify Partner status.
The integration is built according to Shopify's own requirements, so it works seamlessly alongside the platform's other features.
What this means for Shopify merchants in practice
Merchants operating in Shopify's ecosystem are used to finding new features in the App Store just a few clicks away. Adding Easybook now works the same way: install, quick configuration and the chatbot is ready to receive customers.
In practice this significantly lowers the barrier. Previously, building an equivalent solution required either separate development work or combining several services. Now everything happens in one place without code.
Customer service and sales in one package
Chatbot automatically answers the most common questions: delivery times, return policies, product details. It also works when the merchant is not available — meaning practically around the clock. This is especially useful for online stores whose customer base spans different time zones or where purchases often happen in the evenings and on weekends.
Live chat complements automation in situations where a customer needs more personal service. The merchant can take over the conversation at any time, and the transition between chatbot and live chat is seamless for the customer.
Combined, these two enable lead capture, conversion support and customer service automation without separate systems. All conversation data accumulates in one place, where it can be monitored and utilized later.
Who this is for
The Shopify integration is particularly suited for merchants who already have a functioning online store but don't have the resources to handle customer service manually around the clock. It also suits growing stores where the volume of customer contacts is increasing faster than staff can scale.
The solution requires no technical expertise or a separate developer. All you need is an existing Shopify store.
Get the app
Easybook is now available on the Shopify App Store. After installation, the chatbot is up and running in minutes. If you want to explore in more detail what Easybook's products include, you'll find the details on the products page.
